Unlocking Business Success: The VoiceMaster’s Guide to Google My Business

In a digital-first world, online visibility can make or break a business. That’s why the First Pacific Leadership Academy brought in a powerhouse speaker to break it all down—Pocholo “The VoiceMaster” Gonzales, the pioneer of voice acting in the Philippines and a champion of Filipino entrepreneurship.

In a jam-packed, insightful session, The VoiceMaster shared not just how to get listed on Google My Business (GMB)—but how to truly leverage it for growth, credibility, and success.

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🌐 What is Google My Business?

According to The VoiceMaster, Google My Business is a free tool that allows small businesses to manage their online presence across Google Search and Maps.

“Bakit importante na madaling mahanap ang negosyo mo sa Google? Kasi kung hindi ka lumalabas online, paano ka makikita ng customers mo?”

In today’s landscape—especially during and after the pandemic—many businesses rely heavily on online searches. A GMB listing ensures that your business appears in relevant local searches, complete with address, hours, reviews, and more.

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🧭 Why Your Business Needs GMB

Pocholo laid out three key reasons every entrepreneur should take GMB seriously:

• Increased visibility – Appear on Google Search and Maps when potential customers are looking for services you offer.
• Build credibility through reviews – Let customers leave feedback to attract new ones.
• Capture interest even without brand recognition – Show up in searches based on services or categories, not just business names.

“Try Googling ‘best Filipino voice talent.’ Who shows up? Let the results speak for themselves.”

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🛠️ How to Set Up Your GMB Account

The session walked participants through the entire process—from creating a Google account to completing their business profile. Important steps included:

• Adding a business name, location, and contact details
• Dropping a pin on your map location
• Choosing the right business category
• Adding website, photos, and descriptions
• Requesting and verifying with a code via email or postcard

Whether you’re running a restaurant, home repair service, optical clinic, or voice acting studio, the setup is free and simple.

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📸 Features to Maximize Your GMB Profile

Once set up, The VoiceMaster highlighted key GMB features that help boost your visibility and engagement:

• Business hours & updates – Especially critical during holidays or crises like COVID-19.
• Photo & video posts – Engage customers with visuals of your products, services, or space.
• Customer reviews & replies – Build trust and relationships.
• Direct messaging – Allow real-time communication from Google Search or Maps.
• Insights dashboard – Monitor profile views, direction requests, and more.
• Free Google website – Perfect for businesses without an existing site.

“Visibility is your edge. If you’re not online, you don’t exist.”

 

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🎯 Final Tips from The VoiceMaster

“Don’t start a business just to make money. Do it to serve.”

Pocholo closed with timeless advice: make passion and purpose your foundation, and success will follow. Alongside co-trainer Nikki Esmero, he encouraged entrepreneurs to see the pandemic as an opportunity—a chance to rise while others rebuild.

“If you’re not visible online, you're invisible in real life.”

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📌 Ready to Get Started?

Want to stand out online like The VoiceMaster?

✅ Create your free business profile now at google.com/business
🌐 Visit CreativeVoices.com
📱 Follow Certified Voice Artist Program on Facebook
🎙️ Join the movement. Be heard. Be seen. Be found.